Terms of service

Terms & Conditions

Welcome to Healing Ratna.

These Terms & Conditions explain the rules for using our website and purchasing products from us. By visiting our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. About Us

Healing Ratna offers genuine spiritual and wellness products, including:

  • Natural Gemstones

  • Rudraksha

  • Gemstone Bracelets

  • Crystal Bracelets

  • Crystal Trees

  • Jaap Malas

  • Karungali Bracelets

  • Healing Crystals

  • Spiritual & Astrology Products

2. Who Can Use Our Website

By using our website, you confirm that:

  • You are at least 18 years old, or you have permission from your parent or guardian.

  • The information you provide is correct and up to date.

  • You will use our website only for legal purposes.

3. Product Information

We try our best to provide accurate product descriptions and images.

Please note:

  • Natural gemstones, Rudraksha, and crystals are unique, so every product may look slightly different.

  • Color, size, shape, and texture may vary.

  • Product images are for reference only and may appear different on different screens.

These natural differences are normal and are not considered defects.

4. Spiritual Disclaimer

Our products are based on traditional astrology, spirituality, and wellness practices.

We do not promise or guarantee any specific results, such as health improvement, financial success, career growth, or personal benefits.

Our products should not replace professional medical, legal, or financial advice.

5. Prices

  • All prices are shown in Indian Rupees (INR).

  • Prices may change at any time without notice.

  • If a pricing mistake happens, we may cancel the order and issue a full refund.

6. Orders

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders that appear fraudulent or suspicious.

  • Limit the quantity of products purchased.

Your order is confirmed only after it has been processed and accepted by us.

7. Payments

We accept secure payments through trusted payment partners.

Available payment methods may include:

  • UPI

  • Credit Card

  • Debit Card

  • Net Banking

  • Wallets

  • Cash on Delivery (available in selected locations)

Your payment information is securely processed. We do not store your complete card details.

8. Shipping

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote locations

  • Other situations beyond our control

9. Cancellation, Return & Refund

Please read our Refund, Return, Replacement & Cancellation Policy before placing an order.

By placing an order, you agree to that policy.

10. Your Account

If you create an account on our website, you are responsible for keeping your login details safe.

Please make sure your account information is correct and updated.

11. Acceptable Use

You must not:

  • Break any laws.

  • Provide false information.

  • Try to hack or damage our website.

  • Upload viruses or harmful software.

  • Copy our content without permission.

  • Use our website for fraud or illegal activities.

We may block your access if these rules are violated.

12. Copyright

All content on this website, including text, images, logos, product descriptions, graphics, and designs, belongs to Healing Ratna.

You may not copy, reuse, or distribute any content without our written permission.

13. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the content, services, or privacy practices of those websites.

14. Reviews & Feedback

If you leave a review, photo, or feedback, you allow us to use it on our website or social media for promotional purposes.

We may remove content that is offensive, misleading, or illegal.

15. Limitation of Liability

Healing Ratna is not responsible for:

  • Loss of profits

  • Business losses

  • Delivery delays

  • Website interruptions

  • Product misuse

  • Any results you expect from spiritual or astrology products

Our maximum responsibility is limited to the amount you paid for the product.

16. Privacy

Your personal information is collected and used according to our Privacy Policy.

By using our website, you agree to our Privacy Policy.

17. Changes to These Terms

We may update these Terms & Conditions at any time.

The latest version will always be available on this page.

By continuing to use our website, you accept the updated Terms.

18. Governing Law

These Terms are governed by the laws of India.

Any legal disputes will be handled by the courts in Jaipur, Rajasthan, India.

19. Contact Us

If you have any questions, please contact us:

Healing Ratna

Email: ratnahealing@gmail.com

Phone: +91 7014695649, +91 9511503150

Location: Jaipur, Rajasthan, India

Website: https://healingratna.com